Return & Refund Policy

Mike's Breeze Cooling Vest – Return & Refund Policy

Thank you for shopping with Mike's Breeze Cooling Vest. We truly appreciate your support and strive to provide high-quality products and excellent customer service. Please read our Return & Refund Policy carefully before placing an order, as making a purchase means you agree to the terms outlined below.

No Refunds for Change of Mind

We do not offer refunds, exchanges, or cancellations for any change of mind.

This includes, but is not limited to:

• Deciding you no longer want the item

• Ordering the wrong size or color

• Purchasing by mistake

• Finding the product elsewhere

• Changing your personal preferences after ordering

• Ordering more than you intended

• Deciding you no longer need the product after it has been shipped or delivered

Please review your order carefully before completing your purchase. Once an order has been placed, it begins processing and cannot be canceled simply because you have changed your mind.

Order Processing & Shipping

Orders are processed in the order they are received.

Our normal shipping timeframe is approximately 7–14 business days. During periods of high demand, holidays, sales, or unexpected shipping delays, delivery may take longer than estimated.

Business days do not include weekends or public holidays.

Once your order has shipped, you will receive tracking information. Delivery times are controlled by the shipping carrier and are outside of our control once the package has been handed over.

Eligible Refunds or Replacements

Although we do not accept returns for change of mind, we will gladly help if your order arrives with a genuine issue.

You may qualify for a replacement or refund if:

• You received the wrong product.

• Your item arrived significantly damaged during shipping.

• Your order has a manufacturing defect.

• Important parts are missing from the package.

If any of these situations apply, please contact us within 7 days of delivery.

To help us investigate your claim, please include:

• Your order number

• Your full name

• A description of the issue

• Clear photos or videos showing the problem

• Photos of the packaging if applicable

Claims submitted without sufficient evidence may require additional information before a decision can be made.

Items That Are Not Eligible for Refunds

Refunds or replacements will not be provided for:

• Change of mind

• Ordering the wrong item, size, or color

• Incorrect shipping information entered during checkout

• Packages delayed by the shipping carrier

• Normal wear and tear

• Damage caused by misuse, accidents, improper installation, or improper care

• Cosmetic issues that do not affect normal use

• Minor differences in color due to screen settings or lighting

• Orders refused by the customer

• Packages marked as delivered by the carrier but later lost or stolen after delivery

Lost or Delayed Shipments

Once your order has been shipped, delivery is handled by the shipping carrier.

While we are happy to assist in opening carrier investigations when appropriate, we cannot guarantee delivery dates and are not responsible for delays caused by:

• Weather conditions

• Customs inspections

• Carrier backlogs

• Holidays

• Natural disasters

• Incorrect addresses provided by customers

• Other circumstances beyond our control

Incorrect Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

If an incorrect address is entered and the order has already been processed or shipped, we may be unable to make changes.

Any costs associated with reshipping an order due to an incorrect address may be the customer's responsibility.

Return Authorization

Do not send any product back without contacting us first.

Unauthorized returns may be refused or returned to the sender.

If a return is approved, we will provide instructions for completing the process.

Inspection Process

All returned items are inspected before a refund or replacement is approved.

If inspection shows the item has been damaged through misuse, modification, improper installation, or normal wear, the request may be denied.

Refund Processing

If a refund is approved, it will be issued to the original payment method used during checkout.

Please allow several business days for your financial institution to process and post the refund after it has been issued.

Shipping fees are generally non-refundable unless the error was caused by us.

Chargebacks

If you experience an issue with your order, we encourage you to contact us before opening a payment dispute or chargeback.

Most problems can be resolved quickly through our customer support team.

Fraudulent or abusive chargebacks may result in future orders being declined.

Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time without prior notice. Any changes become effective immediately upon being published on our website.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with your order, please contact our customer support team. Please include your order number so we can assist you as quickly as possible.